Customer Supportid :: chat-support-bot
Automated chat support with smart human escalation.
log.01 // About this agent
Provides automated messaging support that handles common customer queries using your website as context. Intelligently escalates to human agents via Slack when confidence is low or issues are complex.
sys.01 // Output Type
json
sys.02 // Est. Duration
~30s
sys.03 // Integrations
slack
cfg.02 // Configuration
Website URL
Website to use as knowledge base
Business Name
Your business name for the bot's identity
Working Hours
Business hours for live support (e.g. 9am-5pm EST Mon-Fri)
Escalation Rules
Define when to escalate to a human (one rule per line)
// deploy unit
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