// gatherings :: support
doc.gatherings.support // answered by a human
Quick answers to the most common questions. If yours is not here, email rob@contriboot.dev and you will get a reply from a person, not a bot.
How do visibility and distance work?
Appearing in player discovery is opt-in and off by default. Until you turn visibility on, nobody can find you in the Players tab. When you are visible, other players see your distance only as a bucket like "about 3 mi" or "about 15 mi", computed from a deliberately imprecise stored location. Your exact coordinates are never shown to another player or stored as your profile location; they are processed only to find nearby results as described in the privacy policy. Your profile shows your home area as a city name only. Turn visibility off at any time and you disappear from results.
How do I delete my account?
You can delete your account from inside the app: open your profile, go to settings, and choose delete account. This removes your profile, snapped profile location, and discovery presence, and disconnects your account from operational area-lookup records. If you cannot access the app, email rob@contriboot.dev from the address on your account and we will delete it for you.
How do I report a player or a venue?
Report is available from profile, gathering, and venue overflow menus and from message actions. Pick a reason, add details if you want, and submit. Reports are confidential: the person or venue reported is never notified about who reported them. You will get an acknowledgment, and we review every report. If you want someone out of your experience immediately, use block: it is mutual and takes effect right away.
How do waitlists work?
Gatherings have a player cap set by the host. When a gathering is full, you can join the waitlist and see your position. If a seat opens, the first person in line is promoted automatically and gets a notification; the seat is theirs without any re-confirmation step. Adult accounts can read the gathering chat while waiting and get full chat access when promoted. Chat stays unavailable in restricted teen mode.
The app says a venue is open but it is closed. What do I do?
Hours are community-reported and can go stale. On the venue page, use suggest edit to fix the hours, or confirm them when they are right. If a venue has shut down permanently, report it and it will be flagged for review.
Still stuck?
Email us and include your display name and, if it helps, the gathering or venue involved. Safety reports are read first.
rob@contriboot.devBack to the Gatherings product page. See also the privacy policy and terms of service.